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Services

 

The technicians at My Computer Won't Work have years of work in the technology field behind them. We do more than just computers and can handle a wide variety of customers. We work with individuals at home but can also help small to mid-size businesses that don't have an on-site or dedicated IT/Computer department. We usually can get to you within 24 hours or less, to minimize any inconvenient and costly downtime!

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Our services include but are not limited to; Computer repair, computer installation, network setup and network troubleshooting, training for both new equipment and software, HDTV repair and installation, IT consulting and Website design, hosting, optimization and incorporation with social media.

Hardware/Software for Desktops/Laptops/Tablets
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Our technicians will evaluate the issue you are having with your computer, whether it's hardware or software related. We will then explain and recommend the best course of action to resolve the issue.

Computer Upgrades & File Transfer
 

Did you buy a new computer and now realize there is a lot of data on your old computer that you still want to be able to access? We can help! We can set-up your new computer make sure it is working with all you other equipment, i.e. printer, monitor, etc.. We can then transfer all the data you wish from you old computer to your new computer.

Website Design, Hosting and Social Media Marketing
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Over the years many changes and enhancements have been recognized in the Website Design arena. We have designed, hosted and managed many websites from the beginning in 2003 to today. We have adapted to the new capabilities and techniques, including but not limited to incorporation of  social media feeds, online commerce and payment processing. We consider this area a core competency for our organization..So if you need a website or your existing website is in need of a facelift, or you just want some advice give us a call.

Virus, Spyware & Malware Removal
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Despite all your diligence sometimes your computer can get infected by a virus or bogged down with unwanted programs. We will scan your computer for any infected files and remove them, remove any unwanted programs, and make sure your anti-virus program is up to date. We will also make sure all necessary updates are done and perform a PC Optimization.

Training
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The key to our success in this area is our flexibility. We will listen to you and your needs and customize training to address those needs. We are not just reading out of a book or manual, We want to give you the tools, information and confidence to do what you want to be able to do with today's technology.

HDTV Repair and Installation
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Our Vizio and Sharp Certified Technicians can assist you in setup and installation of any brand HDTV. We can also provide consultation for what to purchase for your specific needs and environment. So if you have questions prior to purchase don't hesitate to check with us first. We also provide repair services, if we can't do it for any reason we will try to point you in the right direction to someone who can,

System Back-Up and
Restore
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If your systems is running slow, sometimes the best thing to do is to restore your software to its original state. This can be a concern for most but our technicians do this routinely. We will create a backup so no data is lost, restore the operating system, and perform all updates. We will then restore your data and get you back up and running as if it was a new computer.

IT Consulting
 

This is geared for the small to mid-size business that is in need of guidance to incorporate technology into their business to take advantage of new opportunities to make their business more efficient. Again we come in and LISTEN to you the customer. We probe to determine your current status with respect to technology and where you are experiencing bottlenecks or challenges. We then discuss with our team what technology is available that may improve your situation. Then we will make our recommendations and if you want to incorporate any of those recommendations, develop an implementation plan.

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